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Configure SMTP

You can configure a Simple Mail Transport Protocol (SMTP) server to send emails on behalf of your Palette VerteX instance. An SMTP server is required to change the email address of the admin user and to send the initial tenant invitation email.

SMTP servers can be authenticated with a username and password or anonymously.

warning

Anonymous SMTP configuration introduces additional security risks. We recommend using authenticated SMTP whenever possible.

Prerequisites​

  • Access to the system console.

  • SMTP server details such as the host name and port number. If you are using authenticated SMTP instead of anonymous SMTP, your SMTP server username and password are also required.

  • The outgoing SMTP port must be open on the cluster to allow Palette VerteX to send emails.

Configure SMTP​

  1. Log in to the system console.

  2. From the left main menu, select Administration.

  3. Select the SMTP tab.

  4. Fill out the following fields.

    FieldDescriptionRequired
    Insecure Skip TLS VerifyDue to FIPS requirements, Transport Layer Security (TLS) certificate verification cannot be disabled in Palette VerteX.N/A
    Outgoing ServerThe host name of the SMTP server. For example, smtp.gmail.com.Yes
    Outgoing PortThe port number of the SMTP server.Yes
    From EmailEmails sent by Palette VerteX will use this email address as the sender.Yes
    UsernameThe username of the SMTP server. This is required for authenticated SMTP. If you are using anonymous SMTP, do not include a username or password.No
    PasswordThe password of the SMTP server. This is required for authenticated SMTP. Certain SMTP servers, such as smtp.gmail.com, require app passwords instead of user passwords. If you are using anonymous SMTP configuration, do not include a username or password.No

  5. Select Validate configuration. A success message is displayed if the configuration is valid; otherwise, an error message is displayed. For additional error details, refer to the Palette VerteX system-<ID>-<ID> container logs, located in the hubble-system namespace.

  6. Save your changes.

    If you are using anonymous SMTP, a security message is displayed. If possible, update your configuration to use authenticated SMTP. The system console reminds you that you are using an anonymous SMTP configuration by displaying a warning icon beside Connection.

Validate​

The SMTP configuration is validated when you select Validate configuration. A success message is displayed if the configuration is valid; otherwise, an error message is displayed. For additional error details, refer to the Palette VerteX system-<ID>-<ID> container logs, located in the hubble-system namespace.